Please allow 5 business days for payment to be received. Orders are only placed once this is received. Please allow 5 business days for warehouse to process orders.
How long will my order take?
We are accepting orders, please allow 7-21 business days for shipment to arrive.
Please note, these time-frames are once your order payment has been received and dispatched by our supplier.
Due to covid19, shipping time frames maybe extended without notice. This is highly due delays with delivery services.
HOW CAN I TRACK MY ORDER?
It is your obligation to enter the correct delivery address details at the time of ordering. TINGS LABEL is unable to deliver to a Parcel Locker address.
If the wrong address has been entered, TINGS LABEL is not obligated to re-send the order to the correct address at our expense.
Should a parcel be returned to us undelivered, TINGS LABEL will inform you of this and process a refund, deducting the shipping costs. You will then be notified to advise when the refund has processed.
Lost or damaged goods
If your order is lost or damaged in transit, please contact TINGS LABEL within 7 working days of dispatch with your order number so that we may assist you. We will need to raise a full investigation with our couriers which can take up to 2 weeks to confirm with them that you have not received your parcel.